An unprecedented device to secure renovation projects
The Avenir Rénovations network is innovating with the launch of the Serenity Pack, an exclusive service now integrated into all signed quotes.
This device acts as a true guarantee of security for individuals: it protects the deposits paid and ensures the completion of the work, even in the event of the initial professional's failure.
With the Serenity Pack, Avenir Rénovations places the security and peace of mind of its clients at the heart of its commitments.
The commitments of the Serenity Pack
- Deposit protection: the amounts paid by clients are fully secured from the moment the quote is signed.
- Continuity of the project: in case of interruption, another franchisee or a partner from the network immediately takes over the work.
- Sustainable quality monitoring: regular checks, satisfaction calls, and after-sales service ensure constant support throughout the project.
An approach based on responsibility and trust
“In a franchise, each business remains legally independent and responsible for its commitments.
However, in the field of renovation, this independence can pose a problem for individuals.
When a client pays a deposit and an unforeseen event occurs — closure, health issue, or accident, they may find themselves without a solution and with an unfinished project.
The Serenity Pack was designed to address this situation: it protects deposits and guarantees that the work will be completed.
At Avenir Rénovations, our priority is clear: never leave a client alone in the face of an unforeseen event. It is a matter of responsibility, but also of trust and professional ethics.”
— Mickaël Di Luca, President of Avenir Rénovations
A clear, framed, and transparent framework
The Serenity Pack covers exceptional situations such as judicial liquidation, recovery, or a breach of contract between the network and a franchisee.
In these cases, Avenir Rénovations conducts an analysis of the file, assesses the remaining work, and organizes the resumption of the project under the best conditions.
All interventions are carried out according to a transparent pricing scale, ensuring a client relationship based on clarity and fairness.
A strengthened positioning in the renovation market
With this unique device, Avenir Rénovations confirms its status as a trusted player in the renovation market in Belgium.
The network stands out for its structured organization, its ability to ensure continuity of service, and its willingness to provide reliable support, even in the most unforeseen situations.
